Vancouver International Airport
Vancouver, Canada

Thomas Consultants took the lead role in assisting Vancouver International Airport (YVR) with the assessment and strategic introduction of new and optimal retail functions into the airport. Key issues involved determining the types of retail that should be situated in pre and post security areas, identifying the optimal retail/food beverage/entertainment mix, including how duty free sales could be optimized. A thorough overview of terminal retail trends around the world was compiled to identify elements of success.

New concepts introduced to YVR included E-Retail (E-Commerce), Brand name national retail (including the duty free concession), grab & go Food, and conventional leasing approaches.

The success of YVR’s retail program has been recently symbolized by the awards of “Best Retail” by the Airport Council International and International Air Transport Association (IATA).

Thomas Consultants also assisted YVR with the preparation of a Commercial Development Strategy for lands situated around the Terminals and within their jurisdiction. Preparation of this strategy included the creation of a “Cargo Integrator Park” for Fedex and Purolator Couriers, as well as a state-of-the art“UPS Integrator Cross-Dock Cargo Facility”.